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Delivery Policy

WORKING HOURS

Monday-Friday 9am-5pm

Excluding Saturday, Sunday & Public Holidays

Domestic shipment (Within Malaysia): Shipping may take 2-7 business days from the date of shipment.


INTERNATIONAL

We do not ship to any other destination outside of Malaysia.


DAMAGES & MISSING ITEMS

If you have received an item that has been damaged or found missing parts, kindly contact our Customer Service by phone at 03-89616815 and email to us within 24 hours after receiving your order. Keep all items, boxes, and packing material shipped to you for inspection. You should provide us a description and photos of the damage to the item or missing parts as well as the condition of any packaging via email. In the event that an order contains damaged or defective items for which a you (customer) do not wish a replacement, you (the customer) will be responsible for returning the items according to the Return & Exchange Policy.


For items missing in shipment, if you found / suspect the ordered is missing in shipment, kindly contact our Customer Service by phone at 03-89616815 and email us after 3 days of your order placed.